INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What Is Your Germination Policy?
We’re confident in the quality and viability of our seeds. All stock is stored under controlled conditions to help maintain long-term freshness and viability.
If you experience any germination issues, please contact us using the form on this page and we’ll be happy to assist. If the issue appears to be related to seed viability, we’ll gladly send complimentary replacement seeds to help make things right.
How Long Does Shipping Take?
On average, within 1 to 3 days.
We aim to get all orders out on the same day that payment is received. Orders made after midday will be shipped the next business day.
The shipping duration will depend on the shipping plan you choose. We offer direct to door delivery as well as collection box deliveries.
Can I return an item?
If your items are damaged in shipping, please reach out to us.
For most situations, given the nature of seeds and how storage can impact viability, we cannot offer any returns on non-faulty goods.
Where Do You Deliver?
Currently, we deliver anywhere in South Africa that is serviced by our primary couriers.
Where can I ship my order?
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INFORMATION ABOUT US